How to prepare for your treatment, and how to care for your skin after
Treatment Care
We want you to LOVE your skin, so following these pre- and post-care tips will help us help you have amazing skin. Choose your treatment below to see how to prepare before your appointment, and what to do (and what to avoid) afterwards.
Healthy skin is built at home too. Scroll down for the products we recommend after your treatment.
Before your treatment
For all skin & brow treatments
Antibiotics, Botox & fillers
Antibiotics, Botox & fillers
- Antibiotics (oral or topical): please wait 1 week after finishing antibiotics before your facial, or 2 weeks before a Mandeliclear Peel or microneedling. The Skin & Soul Facial is okay while you’re on antibiotics.
- Botox or fillers: please wait 2 weeks before any facial treatment, or before waxing, tinting or lamination in the treated area.
1 week before
1 week before
No facial waxing. (This doesn’t apply to a Celluma LED session on its own.)
5 days before
5 days before
Stop all retinoid products, prescription creams, exfoliating products (AHAs, BHAs and facial scrubs), benzoyl peroxide, etc.
Tip: set a reminder in your phone, or watch for your 5-day reminder email or text from our booking system. You can turn notifications on in your Vagaro account.
Booked for microneedling? Stop these 7 days before instead.
Cold sores
Cold sores
Please wait until your cold sore has healed before booking your treatment.
Accutane & oral acne medications, chemotherapy or immunotherapy
Accutane & oral acne medications, chemotherapy or immunotherapy
- Please let us know if you’re taking any oral acne medication, including but not limited to Accutane (isotretinoin).
- If you’ve taken Accutane or a similar medication within the last 6 months, we can still give you a facial, but it will focus on hydration and barrier repair. Dermaplaning, Hydrofacials, peels, microneedling, waxing, tinting and lamination aren’t available until 6 months after your last dose.
- If you’re undergoing chemotherapy or immunotherapy, please let us know. We can customize your facial to make it safe for you.
Pregnancy and breastfeeding
Pregnancy and breastfeeding
All of our facials are safe except peels, microneedling and SWiCH. The Skin Reset can include a gel peel, but it won’t be used if you’re pregnant or breastfeeding. Please note on your intake form if either applies to you, so certain ingredients can be avoided.
Your intake form
Your intake form
Please list any medical conditions, medications (topical or oral), vitamins and supplements on your intake form, and let us know if you’ve been treated by a physician for any medical condition within the last 6 months. These can influence your skin’s health and how it reacts during treatments.
Contact lenses
Contact lenses
If you wear contacts, we recommend removing them before facials, microneedling, brow lamination or lash tinting to avoid eye irritation.
Do I need to wash my face before my facial?
Do I need to wash my face before my facial?
No! You can do your skincare and makeup routine as you normally would.
Facials, dermaplaning & Hydrofacials
4 weeks before
4 weeks before
Please wait at least 4 weeks after resurfacing treatments such as chemical peels, laser treatments, microneedling or other exfoliating treatments before your facial.
5 days before
5 days before
Stay out of direct sunlight and wear an SPF 30 or higher. Sunburned or tanned skin can be treated, however we may need to modify your facial.
Good to know
Good to know
If you have an important event coming up, please schedule your treatment 7 to 10 days before.
Mandeliclear Peel
Who can book
Who can book
- The Mandeliclear Peel is for existing clients. If you’re new to Everglo, please start with a New Client Facial first.
- Peels are not suitable while pregnant or breastfeeding.
6 months before
6 months before
You must be off Accutane (isotretinoin) or similar medications for at least 6 months.
4 weeks before
4 weeks before
Please wait at least 4 weeks after resurfacing treatments such as chemical peels, laser treatments, microneedling or other exfoliating treatments.
2 weeks before
2 weeks before
You must be off all antibiotics, oral and topical, for at least 2 weeks.
1 week before
1 week before
- Stay out of direct sunlight and wear an SPF 30 or higher. Sunburned skin cannot be treated. You will need to wait two weeks after your burn has healed.
- Stop all actives, including retinoids, AHAs, BHAs, prescription creams and benzoyl peroxide. Do not use scrubs.
Good to know
Good to know
- If you have an important event coming up, please schedule your peel at least 2 weeks before, as light peeling may occur in the days after your treatment.
Microneedling
6 months before
6 months before
If you’ve taken or are currently taking Accutane (isotretinoin or similar medications) within the last 6 months, you are not eligible for microneedling. We recommend booking a custom facial instead.
30 days before
30 days before
No laser resurfacing, microdermabrasion, microneedling or other intensive treatments.
14 days before
14 days before
- You must be off all antibiotics, oral and topical, for at least 2 weeks.
- Stop laser hair removal treatments.
7 days before
7 days before
- Stay out of direct sunlight. Sunburned or tanned skin cannot receive microneedling. You will need to wait four weeks after your burn has healed to receive this treatment.
- Stop all retinoid products, prescription creams, exfoliating products (AHAs, BHAs and facial scrubs), benzoyl peroxide, etc.
5 days before
5 days before
Avoid blood-thinning medications and supplements: ibuprofen, aspirin and other nonsteroidal anti-inflammatory drugs (NSAIDs), vitamin E, ginger and garlic supplements, and omega-3 supplements such as fish oil.
Who can’t receive microneedling?
Who can’t receive microneedling?
You cannot receive microneedling if you are pregnant or breastfeeding, have diabetes, lupus, scleroderma, HIV/AIDS, collagen vascular diseases, severe acne or rosacea, or blood clotting disorders, are on blood thinners, have a history of keloid scars (thick, raised scars), or are undergoing chemotherapy or immunotherapy.
Good to know
Good to know
- If you have an important event coming up, schedule microneedling at least two weeks before.
- Bring a clean hat to your microneedling appointment if possible.
SWiCH
2 weeks before
2 weeks before
Stop all retinol (including prescription) and vitamin A products.
Pregnancy and breastfeeding
Pregnancy and breastfeeding
SWiCH is not suitable while pregnant or breastfeeding.
Celluma LED
Who can’t receive LED light therapy?
Who can’t receive LED light therapy?
Celluma LED Light Therapy is not suitable if you have epilepsy or seizures, extreme light sensitivity, migraines brought on by light, hyperthyroidism or diseases of the retina, or are taking photosensitizing medications (e.g. lithium, melatonin, phenothiazine antipsychotics and certain antibiotics).
Waxing, tinting & brow lamination
6 months before
6 months before
You are not eligible for waxing, tinting or lamination if you are currently taking Accutane (isotretinoin or similar medications) or have taken it within the last 6 months.
2 weeks before
2 weeks before
- Please wait at least 2 weeks after resurfacing treatments such as chemical peels, laser treatments, microneedling or other exfoliating treatments.
- Please wait 2 weeks after Botox or filler before waxing, tinting or lamination in the treated area.
1 week before
1 week before
Stay out of direct sunlight and wear an SPF 30 or higher. Sunburned skin cannot be treated. You will need to wait two weeks after your burn has healed.
5 days before
5 days before
Discontinue exfoliating products, retinols, any acids (AHAs/BHAs like lactic or salicylic), benzoyl peroxides and any prescription creams.
Massage therapy
The day of your massage
The day of your massage
- Eat light: have a light meal or snack 1 to 2 hours before, rather than a big meal right before your appointment.
- Hydrate: drink plenty of water and avoid alcohol before your massage.
- Dress comfortably: wear loose, comfortable clothing and leave jewelry at home or remove it before your treatment.
Your intake form
Your intake form
Please let Bambi know about any injuries, recent surgeries, medical conditions, medications or pregnancy on your intake form, and update her if anything has changed since your last visit. This helps her tailor your treatment safely.
First visit and direct billing
First visit and direct billing
Book the Initial massage (75 minutes) for your first visit so there’s time for a consultation. If you’d like us to direct bill, have your insurance details ready when you arrive.
After your treatment
For all skin & brow treatments
Everyday staples
Everyday staples
- Drink plenty of water. This helps keep your skin hydrated.
- Use lukewarm water to wash your face.
- Change your pillowcase and towels the day of your treatment.
- Wash your hands before touching your face.
- Wipe down your phone and glasses (anything that touches your face) often.
Don’t pick!
Don’t pick!
Do not pick, pop, pull, scratch or squeeze your skin. If you experience flaking after your facial, do not pull it off. Allow the skin to fall off on its own.
It is possible to have “purging” (breakouts) after facial treatments. The best thing to do is spot treat with our Spot Stop and ice your skin. Let us know if you’d like a recommendation for a spot treatment!
Wait 1 week
Wait 1 week
No waxing or sugaring after your treatment.
Wait 2 weeks
Wait 2 weeks
No microneedling after your treatment.
If you had one of our facials, dermaplaning or a hydrofacial
First 3 days
First 3 days
- Use gentle, basic skincare. Non-foamy cleansers are best, along with a gentle moisturizer. Our post-treatment favourites are the Gentle Cream Cleanser or Vitamin Veil Cleanser, Aloe & Calendula Calming Mist, Recovery Serum, Recovery Defence Creme and Bio-Essence Nighttime Calcium Complex.
- No exfoliation or actives like retinol, alpha hydroxy acids, salicylic acid, prescription creams, benzoyl peroxide, etc. If you have a stinging or burning reaction, wait a few more days.
First 5 days
First 5 days
Stay out of direct sunlight as much as possible, and be extra diligent about re-applying SPF 30+. Wear a hat if you cannot avoid direct sunlight. Any of our sunscreens are a great choice after your treatment: Skin Defense SPF 35 Cream, Tinted Mineral SPF 35 Cream or Light Day Sunscreen SPF 37.
Wait 2 days
Wait 2 days
- No makeup. Make sure makeup brushes have been cleaned within the last week.
- No sweaty or strenuous exercise.
Wait 3 days
Wait 3 days
No steam rooms, saunas, swimming pools or hot tubs.
Wait 1 week (after dermaplaning or a Hydrofacial)
Wait 1 week (after dermaplaning or a Hydrofacial)
It is not advised to go on sunny trips such as beach vacations or skiing/snowboarding for at least one week after these treatments.
If you had microneedling
The rest of your treatment day
The rest of your treatment day
- Plan to stay inside for the remainder of the day after microneedling.
- Please use the provided skincare kit after your treatment and follow the instructions below for the best possible results.
- It is normal for skin to flake or lightly peel after microneedling. Do not pick or pull at flaking skin, as you risk scarring and pigment changes. Let the skin fall off on its own, and do not pick, pop or squeeze your skin.
First 18–24 hours
First 18–24 hours
Use the provided microneedling gel and apply as often as needed with clean hands. Your skin may feel tight after microneedling; this is totally normal. Wear a clean hat if you need to go outside and avoid facing the sun.
Your post microneedling homecare routine
Your post microneedling homecare routine
Your aftercare kit includes everything you need for the microneedling recovery phase:
Morning: rinse with cool water, then apply serum, followed by moisturizer, then SPF. Use moisturizer as needed if your skin feels tight or dry.
Evening: with clean hands, cleanse gently with the provided cleanser, mixing a small amount of cleanser with water and massaging it in for 60 seconds. Rinse with cool water, then apply serum, followed by moisturizer.
Reapply SPF every couple of hours (think mid-morning, lunchtime and mid-afternoon). Even if you are inside, reapplying SPF is important. It can be helpful to set a timer.
Repeat this routine 2 times daily for 4 to 5 days, or until your provided homecare products run out, then return to your normal routine with the exceptions below.
First 3 days
First 3 days
No sweaty or strenuous exercise.
Wait 4–5 days
Wait 4–5 days
No makeup. Make sure makeup brushes have been cleaned within the last week.
Wait 7 days
Wait 7 days
- Avoid NSAIDs: refrain from ibuprofen, Aspirin and Aleve for at least 7 days to avoid interrupting the healing process.
- No steam rooms, saunas, swimming pools or hot tubs.
- No active ingredients such as retinol, alpha hydroxy acids, benzoyl peroxide, hydroquinone, prescription creams and salicylic acid.
Wait 2 weeks
Wait 2 weeks
Avoid direct sun exposure. Day-to-day activities are okay, but please do not plan outdoor excursions or sunny trips (hiking, skiing, snowboarding, beach vacations, etc.).
Wait 30 days
Wait 30 days
No professional treatments such as laser, chemical peels, dermaplaning, microdermabrasion, or a follow-up microneedling treatment unless advised otherwise.
If you had a Mandeliclear Peel
First 12 hours
First 12 hours
Do not cleanse your skin for 12 hours after your peel.
Your post-peel homecare routine
Your post-peel homecare routine
Your aftercare kit includes everything you need for the post-peel recovery phase:
- Cleanse: use the Vitamin Veil Facial Cleansing Oil with gentle circular motions, then rinse thoroughly.
- Treat: apply the Vitamin C Reversal Serum and gently massage it into the skin in small circular movements.
- Moisturize & protect: apply the Post Peel Balm to calm, hydrate and protect the skin. During the day, you can mix 1 pump of Post Peel Balm with 1 pump of Light Day Sunscreen SPF 37.
- Sun protection: use Light Day Sunscreen Broad Spectrum SPF 37 every morning during the post-peel recovery phase.
Until your skin has healed
Until your skin has healed
- Do not put your face directly under a hot shower.
- Do not use jacuzzis, steam rooms or saunas.
- Avoid activities that cause excessive sweating.
- No scrubs or mechanical forms of exfoliation.
- No retinoic acids, AHAs, BHAs or astringents until the skin has healed.
- Do not peel or pick at the skin.
Is peeling normal?
Is peeling normal?
Some light to moderate flaking or peeling may occur in the days following your treatment as part of the skin’s natural renewal process. The amount of visible peeling varies from person to person, and some clients may experience very little peeling.
If you had a SWiCH Facial
Day 1 (evening of your treatment)
Day 1 (evening of your treatment)
- Evening: apply Fraction V lotion before going to bed.
- Water & activities: avoid water, saunas and direct sun exposure for the first 12 hours.
- Makeup: avoid makeup directly on the skin for 24 to 72 hours. Eye makeup and lipstick can be worn right away, and a light BB cream or tinted sunscreen (like our Tinted Mineral SPF 35 Cream) is okay after 24 hours if needed.
Days 2–3
Days 2–3
- Morning: gently cleanse with Vitamin Veil, then apply Fraction V, followed by sunscreen (Light Day Sunscreen SPF 37).
- Midday: reapply Fraction V, then sunscreen.
- Evening: cleanse with Vitamin Veil and apply Fraction V.
Day 4 and beyond
Day 4 and beyond
- Resume your normal skincare routine, with one exception:
- Strictly avoid retinol and vitamin A products for one month after your treatment.
Two weeks after your treatment
Two weeks after your treatment
Your SWiCH includes a follow-up mini facial about two weeks later to support healing and maintain your results. Make sure it’s booked!
Waxing
Wait 2 days
Wait 2 days
- No makeup. Make sure makeup brushes have been cleaned within the last week.
- No sweaty or strenuous exercise.
- No steam rooms, saunas, swimming pools or hot tubs.
- Wait to exfoliate or reintroduce retinol, alpha hydroxy acids and salicylic acid into your routine. If you have a stinging or burning reaction, wait a few more days.
Exfoliate
Exfoliate
Exfoliate 3 to 4 days after waxing, and 2 times a week after that. Exfoliating after waxing helps prevent ingrown hairs and breakouts.
Brow lamination
First 24–48 hours
First 24–48 hours
- Keep them dry: avoid water, heavy showers, washing your face directly over the brows, or getting caught in the rain for at least 24 to 48 hours.
- No sweat or steam: skip the gym, heavy workouts, saunas, steam rooms and hot tubs for 24 to 48 hours.
- Hands off: do not touch, rub or scratch your brows, or sleep face-down on your pillow.
- Skip makeup and actives: avoid brow makeup, heavy face creams, retinoids and exfoliating acids (AHAs/BHAs) around the area.
- Avoid heat: stay away from direct sunlight, sunbeds and high-heat tools like hair dryers near your face.
Daily maintenance (after 24–48 hours)
Daily maintenance (after 24–48 hours)
- Brush daily: use a clean spoolie each morning to gently groom your brows into your desired shape.
- Hydrate and nourish: apply a nourishing brow oil, keratin serum or conditioner daily or twice weekly to prevent dryness and breakage.
- Cleanse gently: wash your face with a mild, oil-free cleanser.
What’s normal?
What’s normal?
Mild stiffness or a faint chemical scent on day one is normal, and softens by day three.
When can I book my next lamination?
When can I book my next lamination?
Wait at least 6 to 8 weeks before repeating a lamination service to protect your hair structure.
Brow tinting
First 24 hours
First 24 hours
- Keep them dry: avoid water, heavy sweating, steamy showers, swimming and saunas for the first 24 hours.
- Hands off: do not touch, rub or scratch your brows.
- Skip makeup and oils: avoid applying makeup, facial cleansers, lotions or serums directly over your brows.
Long-term maintenance (after 24 hours)
Long-term maintenance (after 24 hours)
- Use oil-free cleansers: oil breaks down the tint much faster, so wash your face with gentle, water-based or oil-free products.
- Avoid harsh acids and retinoids: skip products containing AHAs, BHAs, glycolic acid, salicylic acid or retinol near your brow line.
- Pat dry: gently pat your face with a towel instead of rubbing across your brows.
- Protect from the sun: apply mineral SPF or wear a hat. UV exposure and tanning beds bleach the pigment.
- Condition your brows: use a lightweight brow conditioner to keep hairs soft and strong.
- Groom gently: brush your brows into place daily using a clean spoolie.
If you had a massage
The rest of your day
The rest of your day
- Drink water: stay well hydrated after your treatment.
- Take it easy: skip intense workouts for the rest of the day and give your body time to settle.
- Gentle movement: light walking and the stretches Bambi recommends can help you keep the benefits of your treatment.
Is it normal to feel sore?
Is it normal to feel sore?
Some mild soreness for 24 to 48 hours is normal, especially after deeper therapeutic work. A warm bath, shower or heat pack can help. If you have sharp pain or soreness that lasts longer than a couple of days, please let us know.
Keep up your homecare
Keep up your homecare
If Bambi gave you stretches or exercises, keep doing them between appointments. She’ll also recommend how often to come back based on your goals.
Shop the routine
Your post-treatment essentials
These are the products we reach for after a facial: a gentle cleanser, a calming mist, a soothing serum, a nourishing moisturizer and a daily SPF.
Not sure what your skin needs day to day? Take our skincare quiz on the home page for a routine matched to your skin, or ask us at your next appointment.
Want to keep the glow going?
As a thank you to our loyal clients, you’ll get $10 off facials when you book your treatments 4 to 6 weeks apart! Refer a friend and you’ll both get 10% off your next treatment.
Questions about your aftercare? Email us at info@estyemilyyyc.com, we want you to have the best results possible.
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